File a Complaint

The Kansas Department of Credit Unions (KDCU) may be able to assist members of credit unions or consumers if the credit union has violated a regulation or law. To file a complaint, please complete the electronic form below. Alternatively, you can download and complete the External Complaint Form and mail, email, or fax it to the Kansas Department of Credit Unions.

NOTE: KDCU may not be able to assist when the member is not satisfied with a credit union’s policies, practices or services, when no laws have been violated or to resolve factual or contractual disputes.

Name:

required

Address:

City:

State:

Zip Code:

Phone Number:

required

Email:

required

Name of Credit Union:

required

Credit Union Address:

Date(s) event occurred:

required

Name of Credit Union Employee Involved (if any):

Describe what occurred:

required

Has your complaint been reported to the credit union?:

Yes
No

If YES, Date reported:

If YES, Name of Credit Union Official:

Was there an attempt at resolution of your complaint?:

Yes
No

If YES, Describe what resolution was attempted:

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